I am a self-admitted cupcake fiend. I love baking them, eating them, looking at them, watching tv shows about them...needless to say I don't take cupcakes lightly. I have to be honest I have not been very impressed with CCs in my multiple visits. Coming from Tempe, I usually stop at Sprinkles because it reminds me of back home and I can always rely on a consistently good product. Sometimes when I want a different flavor cupcake I venture up to Hilton Village to get something from CCs.
I really do enjoy the menu that they have and it offers a lot of options when ordering. I don't mind the frosting either, I like a lot with my cupcakes. What really turns me off is the service. I have been to CCs about a dozen times and I am always treated like I'm some kind of inconvenience. I am very understanding when it comes to a couple bad experiences because I understand not everyone has a good day every day. But really, after my last trip I decided that I don't need to be treated badly, especially after paying so much.
My advice to consumers, go to Sprinkles right next to fashion square. The quality is just as good, prices comparable, and the service is much better. My advice to the owners, be grateful that you are doing something that you love and are passionate about and be thankful for the customers you do have by treating them well.