I love MAC. I've been a loyal customer for years.
This location does the job. It's seems to always be understaffed for the volume of traffic it gets, so there's usually a wait to get help. My last couple visits I've actually been given the wrong product. I chalk that up to being rushed trying to help so many customers.
However, I keep coming back. The products are great (foundation, powder, concealer, and eye shadows I buy MAC exclusively). I love that you can try all the products. I usually leave with about five different eye shadow colors smeared on my hand.
Keep your old makeup containers- they have a trade program where you can get a free lipstick when you bring in six empties.