I guess I just didn't get it. I ordered a half sandwich with soup and the tortilla soup was so oily I couldn't eat more than two bites. There were peices of skin from the chicken in the soup which was really gross too. The sandwich was good, but not worth the price of $6.50. They also charge 50 cents per extra item which includes things like olives, pickles, and peperoncinis. Really?!? I can see extra for avocado or bacon, but not the basic veggies. What a rip off. The sandwiches at sprouts are just as tasty and you can get all the veggies you want. They also have a daily special for $2.99 or $3.99 for most other sandwiches. Try that instead!