I bought a $21 voucher on Living Social to have my tile and grout cleaned. My wife and I spent several hours moving everything off the tile in preparation of the appointment. I received an e-mail (not a phone call) 26 minutes prior to the first appointment informing me that they would not be coming that day. This was frustrating since I had worked my schedule around their "availability". We rescheduled for the following day and yet again, they cancelled. At least this time they gave me more notice; 47 minutes. This appears to be a one man show and they apparently can't keep up with the almost 400 vouchers they've sold. Fortunately Living Social was understanding and refunded my money. What a waste of time and energy.