We spent four night here last week and for the most part, it was a good stay. The location was convenient for getting around the Phoenix area. The rooms are a good size, and clean. The price was good. They put out a pretty good spread for the free breakfast buffet, especially the big pot of oatmeal with sides of brown sugar, raisins and chopped pecans, although the hours could have been one hour longer.
So why three stars? Housekeeping took my pillowcase! I was bummed. We drove to Phoenix, so I brought my own pillow, and it had a plain ivory pillowcase on it, and they took it. When I reported it to the front desk, they kind of chuckled and said that they would leave a note for housekeeping. I didn't hear from them, so as we were checking out, I asked if it had been found. The woman checking us out looked into it and returned with a shoulder shrug, and a little "Sorry about that" with a smile that said, "Oh well." I know it's JUST a pillowcase, but it goes with the set at home, so I have to replace the whole set to have a matching set. Crap.