So I will start off by saying, I used this place when it was under a different company/name and was 90% satisfied with their services. On top of that I understand I went on a busy day (black friday), but as there were only like 5-8 people in front of me I don't believe it should have taken over 3 and a half hours to be seen! Then when I finally am taken back to a room it takes another 20-30 minutes to be seen by a provider... I will say that when the provider came in she was quick and efficient, but then again I had to wait another 15 minutes to get medicine (from their own stash!). I normally wouldn't even leave that bad of a review for the wait, because I understand that Dr.'s office appointments are not all equal; however, when I get a bill from them and it lists the full price of my visit, plus says that I have no insurance, I get pissed. I provided all my insurance information when I was seen, they even ran my copay! Yet they couldn't bother to share this information with their billing department whom I had to call myself to provide my health insurance information. What incompetent staff! I will absolutely never go back and will try and sway people I know from using their services.