Brought a bridal party in and could not have been more disappointed the day before my wedding by how we were treated! So glad I brought my business to L'Attitudes in the Eaton centre intstead.
After booking 8 manicures over the phone for over a month, I got there only to find they scheduled the absolute shortest amount of time and could not do shellac for anyone. Pretty sure it should've been the job of your receptionist to be clear about what kinds of manicures people are booking especially if there a massive differences in time
Worst part is the manager had the audacity to then charge me for 8 cancelled appointments. Thanks for making my pre wedding glam day a bust! I'll be disputing the charge and making sure no bride ever comes here!