My first 3 star review.
I really can't write that the food was terrible because it really wasn't. The problem is that it was nothing special. The burger had gristle and was salty, boring. The toppings are nothing special. Offering one "special" topping and one generic topping is not worth the prices they ask. $11.00 for a combo? I'd rather go to Moxies and get a burger from them for the same price. Much better. All the hype for these "specialty burger houses" just makes the disappointment they offer that much worse. Lower the prices, offer more selection and give more fries, then you might be worth the hype. As it stands these places Hero burger/South St/Five guys are nothing more than hyped up dives with not much more to offer than the "regular" burger dives.