I was recommended by a friend. I suspected that I had a problem with my serpentine belt and it was inspected to be good. About a month later the belt failed and it was a costly repair. I know that belts can be difficult to troubleshoot, but I was really surprised I was talked out of it. When I called back and mentioned what happened they did not even offer to take a look at it for the repair or anything to help me out. In addition to being technically sound it really makes a difference to be able to have a friendly conversation about your car. I am due for a 90k and I was about to schedule it at this location. I am looking elsewhere now.