The 2 star is mostly for service mostly. While friendly enough, if you're gonna charge me for extra lettuce (yeah I know it's only $.15 but the point is you're charging) and you put only two little sprigs extra on the sandwich then there's a problem. And when I tried to bring this to their attention the woman just molested my burger saying there's lettuce underneath. Obviously but I asked for extra and was charged and you didn't put 'extra' on there. This has been an on going battle with them. While I've liked their food I'm kind of over this place and the comprehension of what extra lettuce is when being charged. The last straw was the woman molesting my burger. I was out done then. Doubt I'll be going back. At least not to this location.