Honest and dependable. After inspecting my mother's car, they informed us that spending a large amount of money for the repairs was not advisable. Most shops would have done the repairs / taken our money regardless of the car's age & condition. They were very thorough in their explanations. She has since bought a different car and has had it serviced here.
They offer free transportation services and have a nice waiting area, complete with a soda and coffee machine for their customers. I highly recommend them for your car care needs.