Listen! I went to Escape today and I can tell you that I have never left a salon feeling as good as I did today! I called yesterday to get some information and Kelsey picked up the phone. She was beyond helpful, she gave me her email address to send her a picture of the color I wanted on my hair so she could match me with the right stylist. Within 5 minutes of sending the email, she called me back to set up a color consultation with Ashley M.
When I arrived, Kelsey and Ashley M. were at the front desk. They were both super friendly and Ashley took me to her chair immediately. She looked at the picture before I got there and had actually played around with some colors on some extensions to show me what they would look like! I've never had anyone do that before! The owner, Jim came over and introduced himself and took a look at what I wanted. With both of their input, we decided on a look that was perfect for my skin tone, natural hair color, etc. Then, Ashley said she had time to do my hair right then. Sold!
I've never been to a salon where EVERYONE was so friendly and approachable... From the stylists to the customers! I think I had a conversation with every single person in there. I want to say thank you to everyone in there, because it was literally the best salon experience that I have had while living in Charlotte. Ashley had a customer come in for a blowout while my hair dye was processing, so she asked Stephanie if she would help by washing my hair and Stephanie did it without any complaint. Teamwork makes the dream work! Plus, Stephanie gave me a bunch of restaurant recommendations when I told her I was moving to Plaza Midwood next month!
Not to mention my hair looks AMAZING! The color is beautiful! Ashley M did such a rock star job that I can say I have found my new stylist!!!!
I would recommend this salon to any and everyone!