You don't visit Nino for service, you pretty much only go to Nino for their desserts.
I've already reviewed the Vaughan location and still stand by my comments. Their desserts are where it's at. Today I went in for 8 cannolis to go. I also asked for a small cup of water because I spilled espresso on my jeans. I was told "no" and that if I had dined in I could get the water. I laughed, thinking this young man was cracking a joke because tap water is such a simple request. When I grabbed my box and receipt, he wished me a good day without the cup of water. Tf? K thanks? While I was waiting in line to order, I heard two servers come storming in behind the dessert counter and complain how busy and chaotic it is. Sorry that I'm contributing to the craziness?
2 stars because the desserts are unbeatable but the service is pure dog crap.