This is by far the friendliest and cleanest Hot Topic that me and my husband have ever been in. Janey was so helpful and got us a great discount on an "as is" item. We came to this location after having an unpleasant experience at another Hot Topic. When we told Nikki and Danielle our experience, they were horrified that we had received such bad care at another store. They apologized repeatedly for something that was not in their control. They were amazing. They assured us that the "issue" we experienced would be addressed. This is my new favorite Arizona Hoy Topic!