I ordered some projectiles that aparently were out of stock (I never got a notice of why they didn't ship). 5 months later I get a generic email "call XXX-XXX-XXXX about your order. no company name, order detail anything. I email back asking who they were and was told that my previous order was now in stock. I told them I still wanted the items and also asked them to add a few others. They said sure no problem and that was it. I asked for a total and was told that I would get one after the items were pulled and ready to ship. No invoice came. When the items arrived I found that there was $20 in shipping charges (seems excessive for what I ordered). When I wrote to them explaining my disapointment in not being notified of the total prior to shipping they responded with a very rude email. The product and prices (ex shipping) I paid were fine but the customer service and communication are extremely poor.