I must say that my son's 2 yr. old appointment was less than stellar. To start the person who made the appointment with my wife booked it for 8am and then told us that the earliest time was 9am, so when we reached the Dr.'s office, of course we were told that we were an hour late.
The nurse who took my son's vitals was very snarky. It was as if our presence offended her. Her attitude was so rancid, I would have sooner dealt with a passerby on "The Las Vegas Strip" than to deal with her. I
The only saving grace was Dr. Winkler, she was kind, attentive and very through. Most of all she gave my wife and I eye contact.