Deidre was not friendly at all. I brought to her attention 2 huge scratches (not able to be fixed) in a product that I wanted to purchase and asked if they could discount it. She was SO unfriendly and embarrassed me, as if I was asking something totally ridiculous. She told me, "We don't discount for things like that". I would've got a different product, but this was the last one. She single handedly made my unusually nice trip to TJ Maxx terrible.