We told waitress we were in a hurry traveling from NY to Chicago. We ordered just the appetizer of burnt ends - waited and waited. The girl comes out and says somehow the ticket didn't go through. Anyhow food comes out.....it was tough, not like any burnt ends that should taste dark and tender. These were square hunks....and not tender and to boot- they tasted so salty. Have eaten top notch BBQ all over the US and this isn't it at least for the burnt ends. Try's SMOQUES when you're in Chi-town or Q BBQ in Naperville, Il. Rudy's in San Antonio or Austin but not here.