I didn't catch the ladies name but I went in on the morning of 4/8 expressing my concern for the unevenness of the lower half of my body not matching the top half of my body, tan wise. The lady helping me was so honest with me and told me the best advice on what I should do to fix the problem! It wasn't a money making opportunity where she told me to jump into a tanning bed and my problem would be solved! I appreciated her honesty and knowledge of tanning and what would be best for my body! She was so personable!! Thank you for such great service :-)