This restaurant is definitely one of my favorite spots in town. This was my first time at this location and I was very disappointed in how my experience was handled. The staff was very friendly and most of the food was amazing as usual. I ordered steak and eggs and asked for a medium steak. When my order came out the steak was definitely not medium but I tried a few pieces anyways to see if I could eat it but it was tough and well done so I asked the server to take it back. He came back and said the middle of the steak had pink in it but he could make me another. So I decided to take it back and try it. The server was right there was SOME pink in the middle but the entire steak was over cooked. I didn't want to wait again for another platter to be ordered so I just decided not to eat it. When I asked for the item to be taken off the bill bc it wasn't eaten he said no because he offered to make me another one. I work in customer service and I was so disappointed how the situation was handled. I wasn't trying to be difficult but if I legitimately wasn't happy for the item and didn't even touch it I shouldn't have had to pay for it. I'm definitely not anticipating eating at this restaurant again any time soon.