Staff was great to work with. Very knowledgeable and helpful. Had to give 3 stars as I went with "the pick your 3 guns" package and one of the guns I really wanted to shoot "the tommy gun" was down for repairs. Sounds like it had been down for awhile. And one of the other guns I picked to shoot "the saw" jammed at least 8 times on me. And each time you clear the jam, a live round pops out and you waste it. Which isn't a big deal unless you are only working with 50. Still had a great time, come on its a freaking machine, how can you not have fun.