My husband and I are purchasing a new home with America West and they referred us to Classic floors. At our appointment our representative was very attentive and listened to my ideas and gave me her opinions as well which I appreciated because picking floors can be overwhelming. I am going to go back for a second appointment with fresh eyes. I will say that I feel that the other carpet and floor store we went to had more of a selection. I will keep you updated if I purchase floors from Classic Floors.