I was in a panic with contracts overdue and coming back from a late flight on a Wednesday. I had a problem with my printer and made it to the store at 4:50. They close at 5. I was amazed at how quickly and efficiently my printing was done. It went a little after 5 and the owner was okay with waiting until the job was done. The very friendly and professional service was so appreciated that I send more copies the following day. It s so easy that I m considering going without an office printer and just sending my work Sure Print. Outstanding service!!