Do such snobby and (no longer?) trendy places have to hire so rude and unwellcoming staff? There might be some nice staff persons there (where?) and some may become nice if you become a regular customer (I think I saw one being nice with a regular customer - but who did not care nor smile at me... maybe pushed me aside, without an excuse)? what the hell do they have to be so unpleasant for customers and quidams? is it the local Yorkville style? I do not think so! food may be good there (and slighly more expensive), but such an unpleasant staff makes it tastes sour (or rotten) to me! I directly gave what I bought there to an homeless guy outside ! I knew I would never have enjoyed it after such a bad experience. Make an effort or remain what you are: a realy s.....ty place!
PS: c'mon people!! the cake glass?! what the hell!! travel a little bit, go elsewhere than Yorkville! it is ok, but not that fabulous!! where are you from to be so extatic in front of it?! most of the pastries are coming form elsewhere - go there! go elsewhere! take the TTC! do sport! move! (and people working in this place should stop thinking it is a good place!)