Terrible customer service. I needed a new pair of running shoes as I was experiencing knee pain due to my current pair. It was suggested that I go to this location. I was told that they receive training in shoe fit, etc. and they really know what they're doing. Well....clearly this employee missed her training. I walked in, there was no one else in the store. The employee didn't even look up. I walked over to the wall of shoes. Finally she came over and asked if I'm looking for running shoes (wow, what gave that away?). I said yes, but since I take a smaller size, I told her that I needed a child's pair and asked her what the difference is. She told me the Nike shoes are the most popular. I told her I'm not interested in brands and asked if there was a difference between the three different pairs. She said there isn't for kids. Really? Because each pair had a different symbol next to it. I asked her what the symbols mean. Again, she repeated that they're all the same and suggested the Nike brand (aka the most expensive). I asked if they had the others in a 3.5. Without checking the stock, she said no. I didn't want NIke. I don't run well in Nike. I left. And I won't be back.