Went during busy lunch hour with group of 4. Everyone in my group got their food at the same time but my food came 20 minutes later. It was very displeasing. When I asked the cashier she apologized and said I should sit down and she would personally bring the food over to our table. Eventually the food came and they apologized once again. The food was good however and the portion size was very large. I guess I just had an unlucky experience, but the food was great overall.