I booked my moving truck rental through Penske and chose this pickup location based on how close it was to the freeway/my house. I wasn't expecting much, but the service I received was priceless.
I showed up an hour early to pick up my truck, fortunately they were able to accommodate, but I'm sure it's probably not best practice since trucks come and go so often. Alex took me out, showed me around the truck, noted a handful of defects I would've overlooked, made sure my car was attached well, and gave me driving tips that I desperately needed. Penske will let anyone rent one of these trucks, but don't let that get you thinking they're easy to drive; they're brutal. Ask Alex plenty of questions. I found out he has a CDL, but he explained things in a way I could understand. I went from driving a Honda CR-Z in the morning, to driving a 16' truck with my car hooked on the back with a tow dolly (get the insurance on this at the least, I scraped up my front bumper getting the car on and will claim it and have them fix it). My drive was 1200 miles (mostly highway, fortunately), and it took 400ish miles for me to start feeling really comfortable. I was never able to get comfortable driving in the city. Getting off the highway was a daunting task, and I tried to do so as seldom as possible.
I don't know how this place is for their storage since I only came for truck pickup, but the lot looked clean, quiet, and safe. I wouldn't normally write a review for such an interaction, but I'm 100% certain I would've ruined my car or wrecked the truck if it weren't for the time Alex took happily answering my questions and giving me tips.