3 star for food
1 star for service
2 star for buffet layout
Equals 2 stars in total.
We had a birthday party here on a weekend night. The food was quite good for a buffet with a decent selection.
However, what really ruined it for us was the sub par service, EVEN for a buffet. The server at the lobster counter was rude. We brought a birthday cake to celebrate and our waitress REFUSED (YES, REFUSED!!!!) to cut it. In my entire life, this is probably the only time I have come up with a waitress who refused to cut a birthday cake. So my husband ended up divying our cake up among 40 guests. Not to mention that the waitress also "forgot" to give us the tickets for the 1/2 lobster that comes with the weekend dinner buffet until we asked.
The buffet layout was also tight. Unlike other buffets where the food could be accessed from both sides of the counter, Dragon Pearl's buffet is situated almost against a wall so that guests can only access the food from one side. This meant huge long line ups which we felt was designed to slow down a person's ability to fill their plate. I think I lined up for 10 minutes just to get 1/2 a lobster. Overall, coupled with the awful service, we felt it was just a cheap trick.
Probably would not return despite the better quality food.