I've done a few classes on how to choose the right school/daycare for your child and have always been told that when you tour, everyone at the facility will be as nice as they ever will be. If that's the case then I will absolutely not consider this place!
One office lady, Geri I believe, was very nice but the director was very unfriendly! She didn't greet us or even smile. Then when we toured the playground the teacher for the older 2's class yanked a boy off the ground by one arm and plopped him into a chair. If she would do this in front of a touring family I'm afraid of what she would do when no one is watching. This kind of teacher-child interaction should never happen and this was at 9:30am. I also didn't like how they have both younger 2's and older 2's all on the playground together especially because it's a small playground. The kids were literally piling onto each other trying to play. I tried getting a hold of the director to let her know what we encountered and never got a call back. This was April 2015