Brought my Car in with out an appointment and they were able to fit me in. I had curbed my right rear rim pretty hard the day before. Bought it in to have it checked out. I was introduced to Matt in service. Very respectful and down to earth guy. He was knowledgeable about what needed to be done. He told me that he could fix the rim and that car needed some other things after scanning my key. Gave me a loaner and I was on my way. Matt called me a couple times though out the day to update on my cars progress. Went and picked it up at the end of the day and Matt explained what was done. Car had been washed and was looking great. I couldn't even find the spot that I curbed the rim! TOTAL time spent at the dealer dropping off and picking up 40 mins. Great operation down there! Big thanks to Matt and the rest of the team down at Chandler BMW.