Do I LOVE this Hallmark? Absolutely! This is one of the largest Hallmark stores I have ever been in. It has a huge selection of gifts: Vera Bradley, Swarovski crystal products, chocolates, Disney collectibles, snow angel figures... you name it, they have it!!! I don't get to visit this Hallmark as often as I would like, but I come here because they have to have the largest Department 56 houses in the state! Before I found Millie's I would travel to Glendale and go to the Christmas Tree Shop, but they closed. Therefore, I was so happy when I accidentally found this store!
Which, leads me to my ding of 1 star. With this big of a place, they need a lot of sales help. Unfortunately for me and my most most recent visit, I drove 30 minutes away to see (and hopefully purchase) a new addition to my Halloween Department 56 collection. The Halloween houses are in the back corner of a dimly lit, small, closet-like room. There were two sales people in there (not sure what they were doing, perhaps re-arranging the room?), but I couldn't physically get in there to see anything because there was not enough room for all 3 of us. I waited patiently for them to come out. As matter of fact, one of the ladies went go get someone who was more knowledgeable about the houses, while she was away, that was the only chance I got to view the merchandise in the room. As soon as the more knowledgeable sales person came over, the lady ran right back into the room again! I was so irritated that I left. I found another Hallmark closer to me that started carrying the houses again this Fall. If a customer is there to browse your merchandise, couldn't you have waited until I was done looking?