I've been there many times over the past several years. Usually I print the website coupon. Today, no coupon on the website. It just said, "Biggest sale ever, $48 one hour." I called right away for an appointment and she said come down right now! Going in, I was asked " are you a member?". I said "no, what about membership?" My room was ready, so she said something about 12 months and "I'll tell you later." The massage lasted an hour. Upon leaving, I showed her the page printed from the website. She said that price is for members only and charged me the current $68/hour price. I let her know I was unhappy and asked to have the manager call me. She said "you call back later".