This business is, although small, better than most of the major coffee chains! I love the ease of access from the drive through. There are drive through windows on either side of the small building, giving you the fastest service possible.Typically,there's never a line.If there is, it's maybe one car in front, about a minute wait. Use that minute to decide what you're going to get!The staff are so friendly, and helpful is you have any questions on the drinks. Plus, they have punch cards, happy hour, and "Topper Tuesday" when you place a Human Bean antenna topper on your car's antenna.Overall, it has the charm of a small business with the professionalism of a major chain.