This is where I go when I have minor problems with the wife's car or my car. It probably has something to do with the fact that my dad always goes to Sears with his cars, but in the 10 or so years I've been doing it, I've not yet had a problem. This is the closest Auto Center to my house, so this is where I go. The sales associates are always helpful, never grumpy (even when the line is unending like today), and they are typically on time and they do not try to up sell. Additionally, they prices are fair and they are upfront with them. They constantly run sales and specials, and you usually can get a deal when paying with your Sears card. Having come here a bunch of times, I would suggest coming either on a weekday morning (not first thing as they can be really busy, but maybe an hour after opening) or first thing on a Weekend morning. They tend to get swamped and you may have to wait forever. The only downside to this Sears Auto Center is they don't have a waiting room. There are chairs in the auto center, but its not a typical waiting room. I don't like to shop when I am getting my car fixed, and sitting amidst the action is also not fun.