Really like these guys. We had them clean our carpets after we got a new puppy for obvious reasons. They quoted us a fair price and did an excellent job of cleaning. They gave us blue booties to use if we had to walk on the carpet when it was wet. (I thought that was great, I had never been given booties before.) We had to have them come back to do the bedroom again (puppy reasons). They got us in within a couple days and gave us a discount. Great company.