I used this company through my home warranty and it was the worst service I had ever experienced. The electrician showed up initially, didn't fix the problem, said that our $500 fan has to be replaced and offered a $65 product in exchange. He never followed up. I called the company back several times to schedule and reschedule new appointments. An electrician never showed up during the scheduled window. I wasted hours waiting at home for nothing. In addition, when calling the company back to find out the status of my ticket, after being on hold for 30 minutes, I was told that they didn't know who I was. I finally told them them to forget my order, as I couldn't deal with this ridiculous situation any longer. Terrible service and incompetence!