We recently moved and needed to purchase a new washer/dryer. Because my brother is a frequent customer at this location, he put me in touch with Chelsea, an employee at this location, to help me out. I didn't even have to go in the store because Chelsea was so helpful... we spoke on the phone a few times and she emailed me some suggestions (and specials) based on what we were looking for. Needless to say, this saved us a ton of time.
Once we decided on what models we wanted (Samsung by the way), Chelsea facilitated my payment by phone and delivery literally happened within 24 hours. We were thankful for this because we'd gone over a week by this time without doing our laundry!
We are enjoying our new machines and are thankful to have worked with Chelsea at this Lowe's store. Hopefully we won't be in the market for any more major appliances for awhile, but if you are, I highly recommend calling or visiting Chelsea!