Overall my dog was treated very well. The only thing I have to complain about is the front desk. Unfortunately my dog was vomiting, had diarrhea, and couldn't hold his pee. When we first came in he made a mess in the waiting room, then they moved us to an exam room, where he continued to make a major mess. Then they wanted us to move into another room where again he made a mess.
As we were waiting for the vet, I over heard the front desk associate tell either another client or another associate that they couldn't use the "2 rooms" because the "people completely trashed them."
As a client trying to obtain the best possible care for my dog does not need to over hear a comment like this! I felt completely disrespected!
On the other hand,
Stacey was absolutely wonderful and truly showed her compassion for caring for the various pets that come in.
Considering that this is the only 24 hr emergency clinic, we will probably come back of need be. But I'm very disappointed in the way the front desk associated treated our situation.