Just took me 15 minutes to get my order!! After working a 10 hour shift from work, figured I'd pick up some FAST FOOD at McDonald's. Instead, I pull up and no answer. Two cars are now behind me so reversing out of the drive thru is not an option. After waiting for several minutes, I decided to pull around to see if they're even open. Two cars are waiting and I'm able to pull up to the first window. No one in sight. After a couple minutes, a young guy opens the window, seems out of breath and asks if I've ordered? I tell him "NO" and that I pulled up because I wasn't getting an answer from anyone. He apologized for the wait and took my order. Then the waiting game starts. 15 minutes later, I pull up to the window, to see an older man, on his cell phone, speaking Spanish. He isn't facing me but simply staring at a screen while on his phone. He mumbles, something to the extent of sorry for the wait and continues his conversation on the phone without even looking at me. I ask him, "Really sir, 15 minutes to get my food?" He doesn't acknowledge me and walks away continuing his conversation on the phone. He returns and hands me my food shortly and still doesn't acknowledge me or my statement. He just kept staring at the screen, talking on the phone in Spanish as if, me, the customer, was an inconvenience for him tonight. Rude, unorganized, unprofessional and bullshit.