Each and every time this store in particular gets my order wrong.
Nothing complicated, just cheeseburger, animal style (grilled onions should be included), add raw onion.
Grilled onions are always missing, burger patty is usually overcooked.
It feels like they are pre cooking beef in anticipation of orders, make sure you check before you leave.
This is one of those rare in n outs where clearly no one cares about their customers. No enthusiasm or pride in employees' work.
There are multiple reviews addressing the same issue, wrong orders, apathetic service.
I would love for headquarters to address my review and this store's incompetence in performing simple order prep and good customer service.
Check your order before you leave!!!!!