dave+charlotte's on carlaw north of gerrard in toronto,
hellmans mayo was signed at $2.97,
cash register charged $3.49,
manager was called, leading to much shouting/arguing,
manager wanted to sell mayo at $2.97,
but SCOP scanning code of practice states to give customer one product free up to max $10 when PLU overcharges an item that is store signed at a lower price,
this happened today on saturday, when they must have sold the mayo last week on sale for $2.97 which ended on thursday, so the incorrect sign was left up for two days,
with much shouting + arguing the manager finally complied with SCOP with one free jar of mayo,
this was poorly handled by the manager,
the customer should not have to demand SCOP,
it would have been better for no frills to apologize for the scanning error + offer the product for free,
dave + charlotte's customer service really sucks ..................................................