Decided to try Purrs & Wags as my prior groomer was 45 min from my new home and I always had to book a day ahead. Purrs Answered the phone in the most pleasant manor just before noon. She said I could bring in my puppy...Tap-Tap- right away and provided directions. Within 2 hours the grooming was completed to my total satisfaction. Her nails were done perfectly short as my skin tears very easily. Without question I'll be using them in the future.