Like others here I found Mr. Antenna and particularly Sabrina to be super helpful. When I was first considering cutting the cable cord she patiently answered all my questions, scheduled an appointment for antenna installation and we were set up in no time. Very happy with NO cable bill and over 50 channels. The HD was actually clearer and brighter than through Cox. After about six months we inexplicably lost reception of a favorite channel. I called and Sabrina came out, spent about an hour troubleshooting the problem and solved it. I can't praise her professionalism and customer service enough. I highly recommend dumping cable TV and contacting Mr Antenna.