Overall:
Very Good Food @ a Reasonable Price vs. Terrible Customer Service and Other Details
- My wife and I both got frield flounder filet with calabash shrimp (aka popcorn shrimp). She got a baked sweet potato and I got onion rings.
- The kids got a large actually grilled grilled cheese sandwich and about two flounder filets, fries and drink. (Sub for fries and non-fountain drinks would be extra.)
- We went on a Thursday when they offer kids eat free with an adult purchase.
Pros:
- The food--kids food & our entrees--was very good.
- The price was very reasonable & even better when you consider the kids eat free night. The entrees were $7.99 each for the fish, shrimp, side, & salad bar.
- Place seemed nice overall.
- Hot, fresh hushpuppies to the table like some restaurants bring out bread before you place your order.
Cons:
- This was Thursday, but we had to wait at least 5 minutes--with no one ahead of us--for the hostess to appear from the back of the restaurant to seat us. We started reading the menu while we waited.
- The large flat-screen TV was facing our small children and tuned to a "Crime Investigation" channel. The program on was "Deadly Women" or something like that. It showed lots of very interesting crime scene pictures and recreations that captivated our small children--much to our dismay. When we asked our server if they could change the channel it took them quite a while to return with the remote as the show continued its gruesome and salacious programming. We finally had to swap seats with our kids as our distraction games didn't work. The audio was still tough to ignore.
- Our server was nice and competent. We just didn't see her that often.
- The salad bar was included with our entrees. After visiting it, I can see that it's not exactly the crowning jewel of their establishment. Perfunctory, at best.
- Had to wait a bit for the hostess for check out only to discover that the kids' meals weren't adjusted correctly and had to be fixed. Further adding to our wait.
Final Thoughts:
- We might return for a take-out order, but we probably wouldn't return for a sit-down visit.
- But since most places don't do "kids eat free" specials with take out, we won't likely bother.
- Lots of other places to spend our money.
- The quality of the food alone vaulted this rating to the 3 star level.