Awesome follow through...NOT! We have a home warranty with Old Republic (avoid these clowns as well - they're only interested in getting your premium and quite obviously never check out who they're contracting with to do their work) and, when our sprinkler went out we called and found it was covered. That was March 12. Geoff was not interested in travelling right across Phoenix to fix our system - well evidenced in his complete lack of enthusiasm in both his voice and his complete lack of follow through.
The only time we spoke was when I rang him and, despite many promises to ring, he has NEVER phoned back or contacted in any way.
Maybe they are plumbers, but they are not business people - they have no clue about running a business as is shown by the numerous poor reviews. I'm happy for those who had good experiences, but I wouldn't recommend them if they were the last plumber on earth.