I love Cravings! I've been coming here for a few years now and I really enjoy the restaurant for many reasons.
The restaurant is set up like a little EUropean street (inside) with different 'vendors' that offer a variety of food choices. There is a lot to choose from, so it is really well suited to people dining out together that have different tastes. The portions are generous and the prices are fair. The quality of food is reliable and consistent.
I feel relaxed when I come here, the environment is causal and the experience of the card system they use is fun and convenient. During the day the restaurant is bathed in sunlight, and at night there a lots of little twinkling lights, just like you're really eating on a Euro patio.
On one occasion, I was disappointed with my meal. I shared this with the manager, I was not charged for the meal, and I was also given a gift certificate for the value of the meal. He told me he would give my feedback to the kitchen, and encouraged me to come back and try the meal again. I was not disappointed.
All in all, I really enjoy Cravings. I have taken friends, family and dates here and no one has been disappointed. My favourite meal is the Portobello Stack, and my favourite side is the mashed potatoes (I don't even like potatoes, these are amazing!).
Also, they have a wonderful salad selection.
Recently my diet became gluten and grain free, the kitchen staff was able to accommodate me with no problems.
If you are laid back and love to eat in peace, this is a great place to go. They are also open a bit later than most places which I love because I never manage to make it to dinner before 8pm. Only one downside, they are closed on Sundays :( my laziest day!