I bought a hand gun here a few months back and found the staff very knowledgeable and helpful. Last week, I purchased a firearm online from another retailer out of state and had it shipped to Shooters Vault. I picked it up today and was very impressed with the service again. They opened the package when I arrived and helped me inspect the gun. I asked several questions and appreciated their assistance. They only charge $30 for the transfer paperwork which seems fair. I will be back again to buy more firearms and supplies.