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2013-03-30T00:00:00
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5
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As others have stated, this is a clean, comfortable, modern hotel. It was a bit hard to find - I had to call the front desk and have them guide me over the phone to the valet parking area in front of a restaurant - I was not aware that the hotel's first floor is five levels up. I arrived around 10:00 pm or so on a Wedneday evening and had the valet park my car. I took the elevator up and checked in. The young lady at the check in desk was very nice - she promised me a nice quiet room on the 11th floor. Famous last words. The room was clean and comfortable. I set up my MacBook Pro on the desk, jacked into ethernet, checked my e-mail and got a little work done. The room had a flat panel HD TV, dedicated HVAC unit, mini-fridge (located oddly in the bathroom area), two phones, a clock, etc. The HD TV did not appear to come with very many HD channels as far as I could tell - mostly standard def channels. I tried to fall asleep around midnight. I kept hearing loud music, laughter, yelling, and more. Finally, in desperation, at 1:15 am, I called the front desk and inquired as to what the hell was going on. I was informed that the night club next door closed at 2:00 am. I was offered ear plugs and I believe, a white noise machine. I have my own white noise app on my iPad, I fired that up, but it was not enough to drown out the racket. I was so aggravated, that when the music stopped (at 2:15 am) and then another 15-20 minutes afterward of drunken yelling outside - that I could not get to sleep until about 4:00 am. The next morning as I was checking out, the lady at the front desk asked me how my stay was. I was also buying a few bottles of water at that moment to take with me. I explained about the noise and that it was unacceptable, and that I would in all likelihood never stay at their hotel again. She apologized and comped the three bottles of water and one bottle of soda I was going to buy. If you want an opportunity to sleep at night - this IS NOT the hotel for you. Overall, a clean, comfortable hotel and nice staff - but if you care about restful sleep - go elsewhere.
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