LOVE. Affogato is phenomenal and quite addictive. Anything else with their frozen custard is great. It's like the creamiest, purest ice cream you've ever had. It's not shipped in--I saw them make it fresh right in front of me. There are always 3 flavours: vanilla, chocolate, and daily feature. They offer samples if you can't decide.
Their staple chicken vegetable soup is available most days and is truly fantastic (and healthy). It is a meal in itself. It's a nice homemade slightly-spiced broth overflowing with lean tender chicken and garden veggies. No noodles, for all you carb-a-phobes! I was hesitant to pay $6 for a bowl of soup, but I'm so glad I did.
The hot espresso drinks are a bit bitter and overpriced (vs. Aroma up the street) --that's my only complaint. But espresso with the affogato is just fine!
Service is consistently good. Every staff member has been lovely and they don't mind if you crack out your laptop and hang out. It's a really chill environment and they obviously put a lot into their marble & wood interior. I've met THE Jedd and he's really nice, too!! Really hope this place does well.
P.S. Open one downtown, please :D