By far the worst of any of the Paninis in the area. If you're thinking of the Euclid location, drive a few minutes farther East to the Willoughby location or farther west to downtown Cleveland. The service was slow. The bartenders didn't know how to properly make a manhattan. The food was good and consistent with other locations...only thing that saved 2 stars. The place smelled and the bathrooms stunk. Not sure what's going on at this location but no plans to go back.